I’m freezing my ass off in the cold Southern African winter as I write this. So bear with me if I sound a bit shivery today.
So, I was talking with my dad a few hours ago. Here’s what I told him:
Apparently some company I bought a prepaid electricity token from this weekend sent me an email about how their system fucked up… and ended up generating an extra recharge code for my power meter. At THEIR expense.
Unfortunately for them I had only paid for ONE recharge code. The second code had nothing to do with me.
Their website isn’t exactly stable enough to be handling complex online payments.
Yet because these entitled cucks thought they where entitled to MY money they then asked me to pay for their fuckup.
You read that right.
They wanted me to pay for the extra recharge voucher their system generated. Even though I never ordered it.
Is that seriously how you’re supposed to treat your customers when you screw up?
This isn’t the first time it’s happened to me either.
Just last year I went to pour gas into my Big Brother’s Honda Fit ( the same one I nearly died in three months ago ). I asked the gas station attendant to pour ten dollars of gas into the tank ( here we’re not allowed to pour our own gas ).
He pours twenty.
Unfortunately you cannot open a Honda Fit’s gas tank to extract the fuel so THIS time I had to pay the extra. Even though it threw me off budget.
No hard feelings… but I refuse to have that same attendant look at my car. Who knows what else he’s gonna screw up.
Dad had it easier.
When HE had his gas filled at another gas station the guy overshot the mark by two dollars. Which dad went on to pay.
Now, let me ask you something.
What the hell kind of fucked up business principle entitles businesses to make customers pay when the businesses fuck up?
What kind of incompetence makes businesses feel like they have the right to screw up, knowing the customer is going to get on it’s knees and clean up the business’ mess?
Far as I’m concerned this is NOT how you treat your customers.
Regarding that online electricity token company, I flat out told them… in polite terms that they could not blame ME, the customer for the THEIR mistake.
Their system fucked up I had nothing to do with it. I didn’t even touch the second recharge code they produced and I told them to contact the government electrical authorities who sells these codes and get a refund.
It’s not because I’m stingy.
It’s because out of pure principle, I was not going to let these cucks think they can make US pay for their mistakes.
Call me cruel.
Call me a douche.
Heck… make a voodoo doll with my face on it and shove a mini voodoo dildo up my voodoo doll ass for all I care.
But I strongly believe customers should be treated with respect. Not as “fall men” and foils when the system acts like shit or when the staff messed up or when the fecal matter flies into the oscilator.
Remember that when you treat your customers.
And they’ll admire your sense of… I dunno… principle?
Let’s go with principle. I’ve slung the word around so much in this email it would be disrespectful to use any other wording.
If you want to book you complementary Skype call and email funnel shakedown with me, go enter your details here:
And I’ll get back to you ASAP.
Oh, by the way… I only have ONE more slot for the email funnel shakedown for the next ten days.
Now if you’ll excuse me, I’m going to sit by the fire with me dad.
And no, I’m not going to upload a picture of it. Only a total moron feels compelled to take a picture of EVERY quiet moment with the family. Some sacred moments are best enjoyed right there in the moment.
Not through the screen of a phone.
And if I’m wrong about this I don’t care.
…Till the next wave of madness… Vae Victis…
“On with the show “